dc.description.abstract |
Purpose: Contract management entails process which
ensures parties to the contract undertake the contracts as
per the objectives and obligations in the contract. Contract
management also involves execution of roles and
responsibilities through creation of conducive working
relationship to all parties in the agreement. The objective
of the study was to establish effect of contract
management phases on supply chain performance
among manufacturing firms in Nairobi County.
Methodology: The population of the study was
manufacturing companies which are based in Nairobi,
Kenya. Nairobi has 640 manufacturing firms. The sample
size of this study consisted of 246 supply chain managers
in manufacturing firms in the Nairobi, obtained through
stratified sampling and randomly selected. Selfadministered
questionnaire
were
used
to
collect
data
from
the
respondents. The quantitative data was coded and
grouped into to various categories, percentages,
frequencies, means were derived and presentation done
through tables for compiling the study.
Findings: The study found that pre-contract phase,
solicitation, contract execution phase, post award phase
influenced supply chain performance as per correlation
analysis. The findings indicted buyer specifications are
emphasized at pre-contract stage, the contract is signed at
execution stage and deliverable during post ward phase
and all the stages are crucial for supply chain performance
at manufacturing firms. The study concludes that
manufacturing firms depend highly on the clear contract
singing and fulfillment of the contractual obligations by
all parties across the phases. The study also concludes that
the success of the firm will depend on efficiency in supply
chain therefore; the management should ensure that there
are no lapses in the procurement process.
Unique Contribution to Theory, Practice and Policy:
The study recommends that there is need for
manufacturing firms in Kenya to invest in constant
training of their employees on effective contract
management across all the phases to enhance their
performance. The study also recommends that
manufacturing firms in Kenya should put in place
appropriate measures that ensure that potential risks
regarding contract management phases, detected in
advance, and mitigated to enhance operational
performance. |
en_US |