Abstract:
The main objective of the study was to establish the influence of transformational leadership
styles on virtual team project performance in Safaricom Company limited. The study adopted
descriptive design. The target population was 78 staff working in public TelePresence and
Digital City projects in Safaricom Company Limited. Since the study population was small 78
staff, the study conducted a census survey. The data was gathered using questionnaires to
collect both quantitative and qualitative information from the respondents. The quantitative data
was analyzed using SPSS. The descriptive statistics, mean scores, standard deviations and
percentages were used to analyze quantitative data. Qualitative data were analyzed using
conceptual content analysis. Further inferential statistics such as correlation and regression
were done. Correlation analysis was used to establish the strength of association between
variables and regression analysis was done to established relationship between
transformational leadership role and virtual team performance in Safaricom Company. Virtual
team project performance success was determined by how leaders inspired team member to
deliver a project to the agreed scope, time, cost and quality while maintaining a relationship and not burning out the project team. The study established that there existed a positive relationship
between influence of transformational leadership styles and virtual team performance in
Safaricom Company limited. It was evident that management role and conflict management role
are essential element of transformational leadership styles that influences virtual team
performance in Safaricom Company limited as they were statistically significant
